Female doctor attending to male patient

MLD-636: Managing Transformations in Healthcare with Thomas Glynn

Learning from practice is a hallmark of the Harvard Kennedy School, and our faculty includes numerous talented individuals who have spent significant portions of their careers in public service.  Perhaps the best example is adjunct lecturer Thomas Glynn.

Glynn’s long and distinguished career has spanned across the public-, private- and non-profit sectors, and covered an array of public policy domains, including public health, labor, transportation, and urban development. From 1983 to 1988 Glynn served as Deputy Commissioner of Public Welfare in Massachusetts which included oversight of the Commonwealth’s Medicaid program. From 1989 to 1991, Glynn was the General Manager of the Massachusetts Bay Transportation Authority which includes subway, trolley, bus, paratransit and commuter rail services for Greater Boston. Recently, in 2023, Glynn returned to leadership of the MBTA as Chair of its Board of Directors.  In 1991 the Mayor of Boston, Raymond Flynn, tapped Glynn to chair the Mayor’s Healthcare Commission with a focus on improving the performance of neighborhood health centers. Then, in 1993, Glynn was nominated by President Bill Clinton to be U.S.  Deputy Secretary of Labor. He was confirmed by the U.S. Senate by unanimous consent and served through April 15, 1996. HKS adjunct lecturer Tom Glynn

Subsequently, from 1996 to 2010 he served as COO of Partners Healthcare (now called “Mass General Brigham | Integrated Health Care System”), a network of Harvard hospitals, clinicians, and neighborhood health centers. Stepping down from Partners in 2010, Glynn joined the Harvard Kennedy School for the first time, teaching MLD-101, then the introductory public management course in the MPP core, and serving as the faculty chair of an executive program for new State Commissioners for Public Health.  Called into public service again, Glynn left HKS to serve from 2012-2018 as CEO of the Massachusetts Port Authority which includes Boston’s Logan International Airport, four maritime businesses in the Port of Boston and significant real estate portfolios in the South Boston Seaport and East Boston Waterfront. In 2018 Glynn returned to Harvard, becoming Chief Executive Officer of the Harvard Allston Land Company, overseeing the University’s non-institutional development of its Enterprise Research Campus in Allston, MA. In Fall of 2019, Glynn stepped back into the HKS classroom as an adjunct lecturer teaching courses in on strategic management for public service organizations.  Glynn continues to serve on the Board of Directors of the Pine Street Inn, an agency that serves the homeless, the Massachusetts General Hospital Institute for Health Professions, and several other non-profit healthcare organizations.  For his exceptional service, Glynn was named a fellow of the National Academy of Public Administration.

Bringing his wealth of experience into his course MLD-636: Managing Transformations in Healthcare Glynn focuses on how to successfully manage transformations in the U.S. healthcare system. Transformations in healthcare include changing reimbursement models, initiatives to improve quality, and projects to redesign the care delivery system. Unsurprisingly, given his experience, this course will work across sectors – non-profit, private, and public sectors, including federal, state and local levels.  Using primarily the case-method pedagogy, this course will begin with a focus on diagnosing specific contextual, organizational, and cultural challenges faced by organizations delivering healthcare.  Then the course will turn to management tools that can transform the healthcare delivery system. These tools include: 1) managing silos, 2) enhancing the role of clinicians, 3) goal setting and monitoring, and 4) public health campaigns. Glynn also plans to bring into his class several distinguished guest lecturers who are in the heart of current practice.

MLD-636 will be offered at Harvard Kennedy School in the fall semester. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

Demystifying Power. Enabling Empowerment. | MLD-340 Power and Influence for Positive Impact with Julie Battilana

Having been awarded the Academy of Management’s 2022 George R. Terry Book Award* for her book Power, for All, Julie Battilana brings her award-winning research to life in the Harvard classroom teaching MLD-340 Power and Influence for Positive Impact.

In Power, for All, Battilana and her co-author Tiziana Casciaro offer a new vision of power – what they define as the ability to influence someone else’s behavior – as deriving from having access to valued resources. Understanding what those resources are, people can take action to plan for, create, and sustain organizational and systems change. Drawing upon lessons derived from their rich research, and conveying lessons through wide-ranging case narratives, Battilana and Casciaro reveal the insights into power and influence that come from understanding (1) the two basic needs all human beings share—safety and self-esteem—and (2) the resources people seek to satisfy those needs: obvious ones, like money and status, but also less obvious and less tangible resources, like autonomy, achievement, affiliation, and morality. In sum Power, for All demystifies the essential mechanisms for acquiring and using power, showing that it is available to ALL people, not just those with personality, money, or, indeed, those willing to use intimidation, threats, or worse.

Split picture: At left: Tiziana Cascario and Julie Battilana seated together at a table. At right: book cover of their book, Power, for All.Pictured
Tiziana Casciaro and Julie Battilana with their award-winning book, Power, for All.

Building on these empowering ideas…,

…and designed for individuals at any stage of their career, Battilana’s course MLD-340 Power and Influence for Positive Impact will debunk the fallacies that many have about power and explore the fundamentals of power in interpersonal relationships, in organizations, and in society. In doing so, it will lift the veil on power, revealing to students what it really is, and how it works, ultimately unleashing their potential to build and use power to effect change at home, at work, and in society.

MLD-340 is ideal for students who want to make things happen, despite the obstacles that might stand in the way. Students will walk away prepared to exercise power positively to challenge the status quo in order to address the pressing social and environmental problems of our time. Students will learn conceptual models, tactical approaches, and assessment tools to develop their personal influence style and understand the political dynamics surrounding them. The subject matter in the course also specifically encourages students to use power responsibly, resist its corruptive perils, and challenges students to develop their own sense of what constitutes the ethical exercise of power and influence in their lives.  In the past a stellar array of in-class guests have been invited into the course, each an eminent and effective changemaker in their field:

MLD-340 is a useful complement to other MLD course offerings in the areas of LeadershipNegotiationOrganizing Civic, Political, and Social Action, and even Social Enterprise. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

*The Academy of Management’s George R. Terry Book Award is granted annually to the book judged to have made the most outstanding contribution to the global advancement of management knowledge during the last two years. Books that contribute to the advancement of management theory, conceptualization, research, or practice are eligible for this prestigious award. Battilana and Casciaro were presented the award at the 82nd Annual Meeting of the Academy of Management on August 7, 2022.

MLD-802M: Nonprofit Management and Leadership with Arthur Brooks

Arthur Brooks
Arthur Brooks, Professor of the Practice of Public Leadership

Students seeking a broad introductory overview of non-profit management — from historical and legal origins, relationships to government, organizational structure, strategic planning, fundraising and communications, and modes of leadership — will want to enroll in MLD-802M: Nonprofit Management and Leadership with Arthur Brooks.  As President for 11 years of the American Enterprise Institute, and, before that, as a scholar of the non-profit sector at The Maxwell School at Syracuse University, Brooks, now William Henry Bloomberg Professor of the Practice of Public Leadership at Harvard Kennedy School and Professor of Management Practice at Harvard Business School, is uniquely qualified to teach both the academic and practical concepts critical to future leaders of non-profit organizations.

His course is appropriate for students with interests ranging across the sector, from social services, to international aid, to the arts. This course will draw on proven frameworks and real world examples to provide students an intellectual and practical foundation for further coursework and careers in the sector. The course features guest lecturers from premier scholars and practitioners. Past visitors have included HKS pioneering scholar on Public Value, Mark Moore; President Emerita of Harvard University and the Arthur Kingsley Porter University Professor, Drew Gilpin FaustIan Rowe, founding CEO of Public Prep, a nonprofit network of public charter schools based in the South Bronx and Lower East Side of Manhattan; and social entrepreneur Dan Pallotta.

In addition to his interest in non-profit management, Brooks writes, speaks, and podcasts on a wide range of topics. Find out more at his personal homepage arthurbrooks.com.

MLD-802M will be taught at HKS in the Fall semester.  A complementary course in non-profit financial management MLD-427 Strategic Finance for Nonprofit Leaders with James Honan is offered in both the fall and spring semesters. Both courses may be taken for credit.
HKS also offers several other courses in the non-profit and social innovation areas:

MLD-820         Strategies for Social Impact with Matthew Lee
MLD-830         Entrepreneurship and Innovation in the Private and Social Sectors with Richard Cavanagh
MLD-831         Entrepreneurship and Innovation in the Private and Social Sectors – Business Plan Workshop with Richard Cavanagh
MLD-836M      Social Entrepreneurship/Social Enterprise Deep Dive: How to Operationalize & Scale for Social Impact
with James Bildner and Stephanie Khurana
DPI-312           Sparking Social Change through Arts and Culture with Sanderijn Cels

If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

 

 

Game planning for Success at Scale | MLD-820: Strategies for Social Impact with Matthew Lee

Even the most visionary, well-connected, and well-funded social enterprises fail to achieve their aims. A common reason for this failure—and a critical factor for success—is organizational strategy, the game plan developed by an organization and its leaders for achieving impact.

New Associate Professor of Public Policy and Management, Matthew Lee, brings to the Harvard Kennedy School his expert interest in strategic issues relevant to hybrid organizations that simultaneously pursue multiple objectives, including organization design, external evaluation, and innovation. Having studied social enterprises, impact investing, nonprofit organizations and corporate social responsibility, Lee’s teaching (and ongoing research) focuses on the social impact strategies of private, public sector, and hybrid organizations.

In his Fall course, MLD-820: Strategies for Social Impact, Lee and his students will investigate multiple organizations facing strategic challenges. In so doing, students will be introduced to the foundational perspectives in academic research on organizational strategy, as well as practice-oriented strategy tools and frameworks developed specifically for social impact-driven organizations.

A central theme of the course is that analysis must lead to action.

In each case and situation, there is no “right” answer, merely well-reasoned explanations for why these organizations are successful (or not), and what might work best for them going forward. The deeper goal of the course is to understand how each of these explanations work in general and to teach students how they can apply this understanding to build more competitive, more successful organizations, even in new and unfamiliar real-world situations. This ability to do so, repeatedly and with confidence, is the skill Lee says is colloquially referred to as “strategy.”  Strategy has some formal foundations with recognizable links to academic fields such as microeconomics and sociology. But MLD-820 will not resemble a finance or accounting class where each new piece builds on the last in a tidy way. Instead, student learning will include both cognitive knowledge (the content in the readings and the slides) and procedural knowledge – the practical ability to take a real-world business situation and apply a variety of tools or “lenses” to make sense of it.

Portrait of Matthew Lee smiling
HKS Associate Professor of Public Policy and Management. Matthew Lee

This course is for those interested in leading or advising organizations focused on social and environmental impact. This course will be participation-based and will include case discussions, in-class exercises, and guest speakers. Cases considered focus on non-profit organizations, social enterprises, for-profit impact-first companies such as benefit corporations, and, also, public-sector organizations.

Matthew Lee previously taught strategy at New York University and at INSEAD, based in Singapore, and has been recognized by Poets & Quants as part of their “40 under 40” list of best professors. Matthew completed his doctoral studies at Harvard Business School. His scholarly work is available on his personal website. Before his academic career, he was a consultant with the Bridgespan Group, a management consultancy serving social sector organizations. He is a graduate of Penn State University and a past Fulbright scholar.

MLD-820 is a useful complement to other MLD course offerings in the areas of Strategic Management, Leadership, Urban and Civic Innovation , Social Enterprise. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

Innovation and Scaling for Impact: A conversation with authors Johanna Mair and Christian Seelos, March 30, 2017

On behalf of the recently launched Social Innovation and Change Initiative at Harvard Kennedy School, we invite you to join an interactive conversation on the new book:

Innovation and Scaling for Impact: A conversation with authors Johanna Mair and Christian Seelos
Thursday, March 30, 4:30 – 5:30PM
Darman Room, Taubman Building, HKS

Join Johanna Mair and Christian Seelos, directors at the Social Innovation and Change Initiative at HKS, for an interactive conversation on their new book, Innovation and Scaling for Impact: How Effective Social Enterprises Do ItRSVP here.

 

 

Learn more about the Social Innovation and Change Initiative (SICI ; pronounced “sigh-see”)  and see listing of upcoming seminars at: http://sici-hks.org/

Announcing the Social Innovation & Change Research Seminar Series

The Social Innovation and Change Research Seminar is a venue for researchers of social innovation and social change to present and receive feedback on their research. The seminar is explicitly multi-disciplinary; work may draw on fields as diverse as sociology, political science, psychology, economics, and other social science approaches.

On behalf of the recently launched Social Innovation and Change Initiative at Harvard Kennedy School, we invite you to join our inaugural research seminar.

THE FIRST SEMINAR IS TUESDAY, MARCH 7, 2017, featuring
Maureen Scully, Associate Professor of Management at the University of Massachusetts – Boston
on “Mobilizing the Wealthy: Doing “Privilege Work” and Challenging the Roots of Inequality”
Time: 12:30-2:00pm; Location: 124 Mt. Auburn, Suite 160, Room 105

Summary: Wealthy individuals stand to gain materially from economic inequality, and moreover, have shaped many organizational and societal practices that perpetuate economic
inequality to their advantage. Thus, they are unlikely allies in the effort to remedy economic inequality and indeed likely to contest systematic policies to reduce inequality. In this paper, however, we study the mobilization of a small group of wealthy activists who join allies from lower socioeconomic strata to expose and redress the root causes of wealth consolidation. They offer an instructive alternative to “philanthrocapitalism,” whereby the wealthy present their wealth accumulation as a superior qualification for addressing societal problems and do not address the root causes of how their wealth was amassed. Our study contributes to the growing literature on inequality and organizations, which are the vectors for distributing wages and investment returns, by examining how the wealthy may sometimes wrestle with the sources of their wealth. Advocacy from wealthy allies is unexpected and may jolt attention and change. We derive the concept of “privilege work” from our observations of an often awkward and fraught process that enables the wealthy to engage with their own privilege, use their insider knowledge of wealth accumulation as a lever for change, and work respectfully alongside underprivileged allies. Privilege work represents a new type of ally work along the dimension of socioeconomic class, with potential, even if limited, to disrupt escalating inequality. 

We hope to see you there!

Learn more about the Social Innovation and Change Initiative (SICI ; pronounced “sigh-see”)  and see listing of upcoming seminars at: http://sici-hks.org/