Shopping information on MLD Courses – AY2020-21

In addition to posts on this homepage, a collection of informative shopping and instructor information for AY 2020-21 courses and a
Video Overview of the MLD Area Courses and Pedagogy are available on our site here.

**Access to recordings of live shopping sessions with the faculty instructors that took place on Aug. 31 and Sept. 1 are available on the course Canvas sites, links to which are available
through the shopping session schedule posted on the HKS website here.**

MLD-103M: PDIA in Action: Development Through Facilitated Emergence with Matthew Andrews

Many development experts use plan and control methods to introduce new policy solutions into complex settings. Too often these results end up in in failure. Effective leaders in the challenging development context should be using more flexible facilitated emergence methods instead, but often they do not know what these methods involve. MLD-103M: PDIA in Action: Development Through Facilitated Emergence taught by Matthew Andrews, Edward S. Mason Senior Lecturer in International Development, is a Spring 2 module course that introduces students to a new approach to doing facilitated emergence, Problem Driven Iterative Adaptation (PDIA) in the development context. Students will learn how to facilitate discussions about problems and potential solutions, to engage with teams, and to facilitate an iterative learning process. MLD-103M is a complementary course to MLD-102: Getting Things Done: Management in a Development Context also taught by Matthew Andrews, although MLD-102 is not a pre-requisite.

To learn more, view this general introduction to PDIA. Check out the PDIA Toolkit from the Building State Capability program.

and Watch Matt explain more about the model, and read his related blogpost. Listen to a podcast introducing his co-authored 2017 book which explains the origins of and ideas behind the PDIA model. Download the book itself here.

 

MLD-103M will be offered at Harvard Kennedy School in the Spring 1 module of 2021. If you have questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-112: Making State and Local Government Work with Thomas Glynn

Learning from practice is a hallmark of the Harvard Kennedy School, and our faculty includes numerous talented individuals who have spent significant portions of their careers in public service.  Perhaps the best example is adjunct lecturer Thomas Glynn, who in his career was CEO of the Massachusetts Port Authority which includes Boston’s Logan International Airport, four maritime businesses in the Port of Boston and significant real estate portfolios in the South Boston Seaport and East Boston Waterfront. HKS adjunct lecturer Tom Glynn

Earlier Glynn was the General Manager of the Massachusetts Bay Transportation Authority which included subway, trolley, bus, paratransit and commuter rail services for Greater Boston. Plus Glynn served in a variety of other public service jobs – Deputy Secretary of Labor in the Clinton Administration, Deputy Commissioner of Welfare under MA Governor Michael Dukakis and Executive Director of a White House Task Force on Youth Employment in the Carter-Mondale Administration. In the nonprofit sector Glynn served for 14 years as Chief Operating Officer of Harvard affiliated Partners HealthCare. For his service, Glynn was made a fellow of the National Academy of Public Administration.

Bringing his wealth of experience into his course MLD-112 Making State and Local Government Work, Glynn focuses on how making policy innovations and change can have the impact desired when implemented in a state or local government context. Strategic thinking and strategic planning are the prominent themes as students address analytical challenges and develop the tools that are necessary to produce a successful policy outcome.  MLD-112 introduces analytical techniques available to assess the specific challenges of a specific situation: 1) analyzing the organizational culture, 2) preparing a correct diagnosis of the policy challenge, 3) identifying issues of race and diversity, and 4) assessing the influence of the political environment. Glynn, through cases and scholarship, helps students explore the range of management tools available to public service leaders. These tools include 1) setting goals, 2) organizational change, 3) mobilizing the staff, 4) improving the customer experience, 5) project management, and 6) executive leadership.  Finally, students, using these analytical and management tools, work to address current policy and service delivery challenges like diversity, new technology, increasing traffic, crisis management, and global health.  This course also features distinguished guest lecturers who are in the heart of current practice.

This course will be offered at Harvard Kennedy School in Spring 2021. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-601: Operations Management with Mark Fagan

Operations are at the heart of public service delivery. Considering essential service providers currently in the spotlight like the U.S. Postal Service, state-level providers of unemployment insurance, and international agencies soon to be charged with distributing a COVID-19 vaccine to populations across the globes, we see that optimal operations management can be critical to people’s lives.  What, then, does it take for leaders of organizations like these to optimize for both effectiveness and efficiency, delivering for the public, and satisfying those to whom they are accountable?  MLD-601: Operations Management taught by versatile Lecturer in Public Policy Mark Fagan explores how operations management is critical to value creation in the public sector. Featuring experiential learning through consulting projects with local government agencies and non-profit organizations, Fagan’s course helps students tackle real operations management issues. Past clients have included the City of Boston, Boston Public Schools, Children’s Hospital, Massachusetts Coalition for the Homeless, Massachusetts Department of Youth Services, Massachusetts Department of Revenue, and Rose Kennedy Greenway Conservancy.  At the end of this rigorous but fun course students will be able to:

  1. See opportunities to improve operations.
  2. Diagnose the problems and barriers to creating value.
  3. Design effective and efficient solutions.
  4. Apply concepts to solve client issues.

Mark Fagan is a gifted instructor in the online format, having taught online for many years in the Harvard Extension School, and successfully pivoting his courses online in Spring of 2020.
Harvard students can learn more about MLD-601 and Mark Fagan’s teaching style by viewing the course preview video.
In addition to Operations Management, Fagan also teaches:

Learn more about the work of Fagan and his students in these courses by exploring the Autonomous Vehicles Policy Initiative at the Taubman Center for State and Local Government,
Listen to Fagan discuss how policymakers can navigate the robot car revolution on this HKS PolicyCast podcast.

Read how students in last spring’s Supply Chain Management course went to work to help when the COVID-19 struck.

Harvard Kennedy School course helps COVID-19 front lines

For questions about any of Mark Fagan’s courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-234: Conducting Negotiation on the Frontlines with Claude Bruderlein

The challenges confronting public policy professionals in this exceptional period call for the ability to engage effectively across professional cultures, political inclinations, and ideologies. Those on the frontlines of global negotiation must establish a dialogue to address global problems like the COVID-19 pandemic, climate change, migration pressure, and protracted armed conflicts that affect millions of people every day. MLD-234 Conducting Negotiation on the Frontlines with Claude Bruderlein will introduce students to negotiation practices in crisis situations where the level of distrust and, at times, hostility between the parties require specific tools and methods to establish and maintain a minimum of a dialogue, particularly for the purpose of protecting the most vulnerable populations and ensuring the provision of food, water, shelter, and other essential items. MLD-234 is taught in close collaboration with the Centre of Competence and Humanitarian Negotiation and the Harvard Humanitarian Initiative, enabling students to engage virtually with frontline humanitarian negotiators from the UN and other international agencies operating in crises around the globe. Taking advantage of the digital platform on which the course will be given in the fall 2020, this course offers a unique safe space to review and discuss current challenges and dilemmas with stakeholders of ongoing negotiation processes and examine practical tools and methods to overcome these challenges. Students will also be encouraged to develop their own critical thinking about these issues and to test their negotiation skills in simulations and other practical exercises.

Watch and learn more about the course and meet Prof. Bruderlein

MLD-234 is offered at Harvard Kennedy School in the Fall of 2020; it is also offered by the Harvard Chan School of Public Health as GHP-243. Enrollment is only by permission of the instructor. Interested students should submit an online application here.
Applications will be reviewed on a rolling basis in August. Successful applicants will be interviewed to join the class. If you have any questions about the course or the application please e-mail Maura James (maura_james@hks.harvard.edu).

For questions about other MLD negotiation courses or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.