MLD-632M: Transforming Public Interest Organizations with Grant Freeland

Vision, Effective Leadership, Organizational Design and Culture, Developing Human Resources and Growing Capabilities are all key levers for transforming public interest organizations. How do leaders, consultants and other change agents strategically operate these levers is the subject of MLD-362M Transforming Public Interest Organizations taught by Grant Freeland.  During his years working in the field as managing director and senior partner with Boston Consulting Group, Freeland’s work has focused on driving transformations in large organizations in both the private and public sector. His work included organizational redesigns, creating high performance workforces, fostering culture change, boosting leadership effectiveness, and creating digital and agile organizations. Bringing this wealth of experience into MLD-362M, Freeland and his students explore a variety of organizations from large government departments; to foundations; to academic institutions; and not-for-profits. The course prepares students for advising leaders, and those leading organizational transformations, and is based on the premise that organizations need to adopt new strategies and policies as their environment changes. This course focuses less on developing those strategies and policies, but more on how to drive change through the organization, in order to more successfully implement that strategy. In addition to exploring multiple case examples, the course develops an integrated view on the levers that drive transformations. Applying that view, students then learn what are the tools to develop a Transformation plan to perform effective change and implementation management.  Key areas of such a plan include sequencing phases of change; change analysis; communication; stakeholder identification; stakeholder plans and actions, and creating mechanisms for tracking, accountability and transparency.

Harvard students can learn more by viewing the Course Preview Video and the recorded live shopping Zoom session.

MLD-362M is offered in Fall of 2020 at the Harvard Kennedy School. If you have questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-103M: PDIA in Action: Development Through Facilitated Emergence with Matthew Andrews

Many development experts use plan and control methods to introduce new policy solutions into complex settings. Too often these results end up in in failure. Effective leaders in the challenging development context should be using more flexible facilitated emergence methods instead, but often they do not know what these methods involve. MLD-103M: PDIA in Action: Development Through Facilitated Emergence taught by Matthew Andrews, Edward S. Mason Senior Lecturer in International Development, is a Spring 2 module course that introduces students to a new approach to doing facilitated emergence, Problem Driven Iterative Adaptation (PDIA) in the development context. Students will learn how to facilitate discussions about problems and potential solutions, to engage with teams, and to facilitate an iterative learning process. MLD-103M is a complementary course to MLD-102: Getting Things Done: Management in a Development Context also taught by Matthew Andrews, although MLD-102 is not a pre-requisite.

To learn more, view this general introduction to PDIA. Check out the PDIA Toolkit from the Building State Capability program.

and Watch Matt explain more about the model, and read his related blogpost. Listen to a podcast introducing his co-authored 2017 book which explains the origins of and ideas behind the PDIA model. Download the book itself here.

 

MLD-103M will be offered at Harvard Kennedy School in the Spring 1 module of 2021. If you have questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-802M: Nonprofit Management and Leadership with Arthur Brooks

Arthur Brooks
Arthur Brooks, Professor of the Practice of Public Leadership

Students seeking a broad introductory overview of non-profit management — from historical and legal origins, relationships to government, organizational structure, strategic planning, fundraising and communications, and modes of leadership — will want to enroll in MLD-802M: Nonprofit Management and Leadership with Arthur Brooks.  As President for 11 years of the American Enterprise Institute, and, before that, as a scholar of the non-profit sector at The Maxwell School at Syracuse University, Brooks, now HKS Professor of the Practice of Public Leadership, is uniquely qualified to teach both the academic and practical concepts critical to future leaders of non-profit organizations.

His course is appropriate for students with interests ranging across the sector, from social services, to international aid, to the arts. Featuring guests like HKS pioneering scholar on Public Value, Mark Moore, former NAACP President & CEO Cornell William Brooks, now a professor at HKS, and social entrepreneur Dan Pallotta, this course will draw on proven frameworks and real world examples to provide students an intellectual and practical foundation for further coursework and careers in the sector.

Harvard student can view Arthur Brooks’s detailed Course Preview Video.  In addition to his interest in non-profit management, Brooks writes, speaks, and podcasts on a wide range of topics. Find out more at his personal homepage arthurbrooks.com.

MLD-802M will be taught at HKS in the Fall 2020 semester.  A complementary course in non-profit financial management MLD-427 Managing Financial Resources in Non Profit Organizations with James Honan is offered in the spring 2021 semester. Both courses may be taken for credit.
HKS also offers several other courses in the non-profit and social innovation areas:

MLD-830         Entrepreneurship and Innovation in the Private and Social Sectors with Richard Cavanagh
MLD-831         Entrepreneurship and Innovation in the Private and Social Sectors – Business Plan Workshop with Richard Cavanagh
MLD-836M      Social Entrepreneurship/Social Enterprises 101: How to Go from Start-Up to End Up with James Bildner
MLD-840         Entrepreneurial Finance with Carl Byers

If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

 

 

MLD-112: Making State and Local Government Work with Thomas Glynn

Learning from practice is a hallmark of the Harvard Kennedy School, and our faculty includes numerous talented individuals who have spent significant portions of their careers in public service.  Perhaps the best example is adjunct lecturer Thomas Glynn, who in his career was CEO of the Massachusetts Port Authority which includes Boston’s Logan International Airport, four maritime businesses in the Port of Boston and significant real estate portfolios in the South Boston Seaport and East Boston Waterfront. HKS adjunct lecturer Tom Glynn

Earlier Glynn was the General Manager of the Massachusetts Bay Transportation Authority which included subway, trolley, bus, paratransit and commuter rail services for Greater Boston. Plus Glynn served in a variety of other public service jobs – Deputy Secretary of Labor in the Clinton Administration, Deputy Commissioner of Welfare under MA Governor Michael Dukakis and Executive Director of a White House Task Force on Youth Employment in the Carter-Mondale Administration. In the nonprofit sector Glynn served for 14 years as Chief Operating Officer of Harvard affiliated Partners HealthCare. For his service, Glynn was made a fellow of the National Academy of Public Administration.

Bringing his wealth of experience into his course MLD-112 Making State and Local Government Work, Glynn focuses on how making policy innovations and change can have the impact desired when implemented in a state or local government context. Strategic thinking and strategic planning are the prominent themes as students address analytical challenges and develop the tools that are necessary to produce a successful policy outcome.  MLD-112 introduces analytical techniques available to assess the specific challenges of a specific situation: 1) analyzing the organizational culture, 2) preparing a correct diagnosis of the policy challenge, 3) identifying issues of race and diversity, and 4) assessing the influence of the political environment. Glynn, through cases and scholarship, helps students explore the range of management tools available to public service leaders. These tools include 1) setting goals, 2) organizational change, 3) mobilizing the staff, 4) improving the customer experience, 5) project management, and 6) executive leadership.  Finally, students, using these analytical and management tools, work to address current policy and service delivery challenges like diversity, new technology, increasing traffic, crisis management, and global health.  This course also features distinguished guest lecturers who are in the heart of current practice.

This course will be offered at Harvard Kennedy School in Spring 2021. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-601: Operations Management with Mark Fagan

Operations are at the heart of public service delivery. Considering essential service providers currently in the spotlight like the U.S. Postal Service, state-level providers of unemployment insurance, and international agencies soon to be charged with distributing a COVID-19 vaccine to populations across the globes, we see that optimal operations management can be critical to people’s lives.  What, then, does it take for leaders of organizations like these to optimize for both effectiveness and efficiency, delivering for the public, and satisfying those to whom they are accountable?  MLD-601: Operations Management taught by versatile Lecturer in Public Policy Mark Fagan explores how operations management is critical to value creation in the public sector. Featuring experiential learning through consulting projects with local government agencies and non-profit organizations, Fagan’s course helps students tackle real operations management issues. Past clients have included the City of Boston, Boston Public Schools, Children’s Hospital, Massachusetts Coalition for the Homeless, Massachusetts Department of Youth Services, Massachusetts Department of Revenue, and Rose Kennedy Greenway Conservancy.  At the end of this rigorous but fun course students will be able to:

  1. See opportunities to improve operations.
  2. Diagnose the problems and barriers to creating value.
  3. Design effective and efficient solutions.
  4. Apply concepts to solve client issues.

Mark Fagan is a gifted instructor in the online format, having taught online for many years in the Harvard Extension School, and successfully pivoting his courses online in Spring of 2020.
Harvard students can learn more about MLD-601 and Mark Fagan’s teaching style by viewing the course preview video.
In addition to Operations Management, Fagan also teaches:

Learn more about the work of Fagan and his students in these courses by exploring the Autonomous Vehicles Policy Initiative at the Taubman Center for State and Local Government,
Listen to Fagan discuss how policymakers can navigate the robot car revolution on this HKS PolicyCast podcast.

Read how students in last spring’s Supply Chain Management course went to work to help when the COVID-19 struck.

Harvard Kennedy School course helps COVID-19 front lines

For questions about any of Mark Fagan’s courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-412 MBTA student site visit

FAB in MLD: Finance, Accounting, and Budgeting are Central to Organizational Success

Budgeting, accounting, and financial management are central to the successful operation of government, nonprofit, and for-profit organizations.  MLD offers a sequence of three courses for students seeking to boost their understanding how “FAB” concepts and techniques can be powerful management tools.

 

MLD-401M: Financial Analysis of Public and Nonprofit Organizations taught by Brian Iammartino is an introductory, general-audience course intended for students with no background in accounting or financial analysis. By the end of the course, students will be able to: 1) Understand commonly-used accounting and financial analysis terminology, concepts, tools and processes; 2) Evaluate financial statements in order to ask probing questions, identify risks and/or opportunities, and think critically about financial performance; and 3) Recommend and justify courses of action based on analyses of accounting and other financial data. Specific topics covered include an overview of the financial reporting landscape and governance; accounting principles and concepts; a detailed review of the major financial statements; and the analysis of major financial topics such as organizational liquidity, solvency, operations, funding, and benchmarking.  Main focus will be on features of public and nonprofit accounting, but many of the topics covered are applicable to all types of organizations. Harvard students can view a course preview video with Iammartino. Students completing MLD-401M will be well prepared to take the the following course.

 

MLD-411M: Introduction to Budgeting and Financial Management taught by Linda Bilmes is a rigorous introductory course aims to demystify FAB topics for a general audience of students, even those lacking any related background. Bilmes will, step-by-step, help students understand the entire budgeting process, including budget formulation and execution, variance analysis, budget strategies such as activity-based costing, revenue forecasting, and capital budgeting. Accounting topics include an overview of the financial reporting and governance landscape, accounting principles and concepts, and a detailed review of the major financial statements.Linda Bilmes, Daniel Patrick Moynihan Senior Lecturer in Public Policy The course will build on these budgeting and accounting principles to progress to financial management techniques such as the Balanced Scorecard, financial benchmarking, and the analysis of organizational liquidity, solvency, operations and funding. Harvard students can view Linda Bilmes’s video introduction to this course.

 

Students successfully completing MLD-411M may apply Linda Bilmes’s spring course MLD-412: The Greater Boston Applied Field Lab, an advanced, field-based, experiential learning course in which students work on challenging urban management and financial projects. Of MLD-412 , Mid-Career MPA (’20) and current program fellow Will Eden says, “No course at the Kennedy School I’ve taken has been as thoughtfully composed, incorporated as much feedback, or offered such a valuable hands-on learning experience.” Real world course projects in the past year included a detailed estimate on the financial viability of plans for building a performing arts center in Gloucester, MA; an analysis for the town of Hingham, MA about funding federally mandated stormwater runoff infrastructure; rethinking energy supply and demand options related to the Massachusetts Bay Transportation Authority‘s (MBTA) the South Boston Power Station; and, for the Massachusetts Port Authority (MassPort), an assessment of threats/opportunities for the Boston seafood cluster in the global supply chain.  Past projects have included a number of meaningful collaborations with the City of Somerville, MA, documented on video here. For more details, read the AY20 Report on the Applied Field Lab.

 

MLD-401M and MLD-411M will be offered at the Harvard Kennedy School in Fall of 2020. MLD-412 will be offered in the spring semester 2021. For questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator. You may also contact Greater Boston Advanced Field Lab Program Director Susan Krusell (susan_krusell@hks.harvard.edu)